Frequently Asked Questions

All your questions about 77bp answered here

From opening an account to depositing with bKash, bonus terms, and cricket betting — find quick answers on any topic.

77bp is a trusted online gaming platform for players in Bangladesh. Whether you are new or returning — you may have many questions about creating an account, depositing with bKash or Nagad, using bonuses, or playing safely. On this page, we have arranged the most frequently asked questions in detail so you can easily find solutions to your issues. If your question is not listed, our 24/7 live chat support is always here for you.

Account and Registration

To register at 77bp, you need an active mobile number and a valid password. Enter accurate information when filling out the form, as identity verification may be required at the time of withdrawal. The process takes just a few minutes and your account is activated instantly.

No. Under 77bp's policy, each person may hold only one account. If multiple accounts are found, they may be closed and any balance held in them is at risk of being forfeited. If you cannot access your previous account, contact support via live chat.

Click the "Forgot your password?" option on the login page and enter your registered mobile number. A verification code will be sent to you, which you can use to set a new password. If you still have trouble, contact 77bp's 24/7 live chat support — they will assist you in Bengali.

Yes, 77bp is built with a mobile-first design. The site runs smoothly on any Android or iOS device browser. No separate app download is needed — you can play all games, make deposits, and withdraw directly from your browser.

For large withdrawals or in certain situations, 77bp may request identity verification. Typically, a photo of your national ID card or passport and proof of ownership of your mobile banking number is all that is needed. The support team will guide you through the entire process in Bengali.

Deposits and Withdrawals

Deposits from bKash to 77bp are generally instant. Once the payment is confirmed, the balance is added to your gaming wallet within a few seconds. If there is ever a delay, contact live chat with your transaction ID and support will resolve it quickly.

The minimum deposit at 77bp is ৳100 (for all methods). The minimum withdrawal amount is ৳800. This limit applies equally across bKash, Nagad, Rocket, and bank transfer. The welcome bonus applies to small deposits as well.

Yes. 77bp supports all three mobile banking services — bKash, Nagad, and Rocket. Deposits and withdrawals via bank transfer are also available. You will find the specific payment numbers for each method in the cashier section.

Withdrawals from 77bp are generally processed within 5 to 30 minutes. Once the withdrawal request is submitted and site verification is complete, funds are sent quickly to your bKash, Nagad, or Rocket number. Bank transfers may take a little longer.

77bp does not charge any additional processing fees of its own. However, transaction charges from bKash, Nagad, or Rocket may apply according to the policies of those respective service providers. For bank transfers, please check your bank's fee policy.

First, refresh the page and wait a few minutes. If the balance still does not appear, take the transaction ID or a screenshot from the bKash or Nagad app and submit it to 77bp live chat support. Support will investigate promptly and resolve the issue.

Games and How to Play

BPL and various other tournament matches are available in 77bp's cricket betting section. Clicking on a match of your choice will show different markets including match winner, toss, total runs, and top run scorer. Enter your amount on the bet slip, confirm the odds, and place your bet. Live betting is also available.

RTP (Return to Player) is a general measure of how much of total wagers a game returns on average over the long run. Volatility refers to the pattern of win frequency and size — high volatility means larger but less frequent wins, while low volatility means smaller but more frequent wins. You can keep these in mind when choosing a game.

Yes. 77bp offers live casino games from leading providers including Evolution Gaming and Ezugi. You can enjoy Baccarat, Roulette, Blackjack, and many more games in a live stream with real dealers. It runs well on mobile too, provided you have a fast internet connection.

The game providers at 77bp — including Pragmatic Play, PG Soft, JILI, and Spribe — use Random Number Generator (RNG) technology that is tested by independent third-party auditing bodies. This means the outcome of every spin or round is completely random and not predetermined.

Aviator by Spribe is a crash-style game. A plane takes off and a multiplier keeps rising. You must cash out before the plane crashes. The longer you wait, the higher the multiplier goes — but if it crashes, you lose your bet. You can also use the auto cash out feature.

Bonuses and Promotions

77bp offers a 200% welcome bonus on your first deposit, up to ৳8,000. That means if you deposit ৳1,000, you receive an additional ৳2,000 as a bonus, giving you a total of ৳3,000 to start playing. To claim the bonus, go to the cashier section and activate the relevant bonus option.

The wagering requirement for 77bp's welcome bonus is 10 times (10x). That means you need to place bets totaling 10 times the bonus amount before it becomes withdrawable. For example: if you receive a ৳2,000 bonus, you need to wager a total of ৳20,000. Slot games are generally the fastest way to fulfill the wagering requirement.

The 77bp VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). Your tier advances through regular play. Higher tiers come with faster withdrawals, special offers, and dedicated support.

Each week, a set percentage of your total losses is credited to your wallet as cashback, based on your VIP tier. Cashback is typically calculated every Monday and is added to your account automatically. For exact amounts and timing, check the promotions page or ask via live chat.

Yes. 77bp offers special promotional offers during Eid, Pohela Boishakh, and other Bangladeshi festivals. Check the promotions page regularly or contact 77bp support for details on these offers. Keep notifications enabled on your registered number to stay updated on the latest offers.

Safety and Responsible Gaming

77bp uses SSL encryption technology to keep all your personal and transaction data secure. Payment gateways also operate through secure protocols. No personal information is shared with third parties — read the privacy policy for full details.

Yes. 77bp is for users aged 21 and above only. During account registration, the user confirms that they meet this age requirement. If evidence is found of an account being used by a minor, that account will be closed immediately.

77bp provides a self-exclusion or cooling-off period option. You can lock yourself out for a set period from your account settings, or inform support via live chat and they will assist. To learn more about responsible gaming, visit our Responsible Gaming page.

Yes. 77bp takes responsible gaming seriously. You can contact support to set daily, weekly, or monthly deposit limits as needed. These limits will help you enjoy gaming within your budget and reduce the risk of overspending.

The 77bp support team is available 24 hours a day, 7 days a week, providing assistance in Bengali via live chat. Click the live chat button at the bottom right corner of the site. You can also reach us by email: [email protected]

Still have questions?

Our support team is available 24/7 in Bengali, always by your side.

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Live Chat: 24/7 in Bengali [email protected]